1. What we collect

When you submit exam materials or a contact form, we collect: your name, email, phone (if provided), organization, and the files you upload. When candidates attend the facility, we collect: government-ID verification details, a photo taken at check-in, and CCTV footage of the exam hall for the duration of the session.

2. How we use it

Information is used to schedule and run proctored exams, verify candidate identity, communicate with the submitting institution, and produce the session report and any incident report delivered after the exam.

3. Retention

Exam materials, CCTV footage, and check-in records are retained for 90 days by default, or for the period specified in a written agreement with your institution, after which they are deleted. Answer scripts are returned or destroyed per the institution's instructions.

4. Who we share it with

We share exam results, recordings, and incident reports only with the institution that commissioned the exam. We do not sell personal data. We may disclose information if required by law.

5. Security

Uploaded files are transmitted over encrypted connections and stored with access limited to FollowWon staff involved in preparing and proctoring the exam. Physical records are kept in a locked, access-controlled area of the facility.

6. Your choices

To request a copy of your data, ask for early deletion, or ask a question about this policy, email [email protected].

7. Contact

FollowWon
#9/2, 6th Cross, Amar Jyothinagar, Near Vijayanagar, Bangalore – 560 040, India
[email protected]